I need to cancel this morning’s darkest timeline DAO stream but will hopefully be up and running with The Sims 4 at 7pm AEDT, @Optus are there issues around metro Melbourne my Internet just dropped off for 10 mins. Standard messaging rates may apply. No response, Hey everyone! Then says unlock all features. You’ve got the information. @optus we were told a technician would be coming to fix our internet connection today - no one came, we didn’t even get a call or message advising as such. Now I will contact telecommunications ombudsman for results. Log in to my account. @Rod6Molina I’ve had better luck with Optus, @albericie @Optus 25m? Really long time customer who has persisted, but this might be the end for us. Another tech came out. @Flansq All I've done this morning in the 2 hours I've been awake is practically be on hold to Optus. @Optus Thanks for link. My mobile service has died completely. #Optus #service #stinks. @Optus Hey any whispers saying that pre paid customers will be getting VoLTE sometime soon? Three hours with @Optus online support for my failed internet and the “customer service” gives a sorry but my shift has ended and bails on me. Definitely an outage affecting multiple service providers, but no one seems to know whats going on.... @NBN_Australia meet @Optus. The entire communications industry seems insistent on stopping communication..Telstra is the worse.. Good luck. Loading sites takes 4-5 seconds to initiate or sites fail to load at all. @uhpwaterjetting Was working fine earlier. Fingers crossed. @Optus fix my issue....8 days in raw. Used both explorer and chrome. @MeshForce mobile disconnected and a technician to fix NBN which is a failure. Following a string of customer complaints, Optus is reportedly assessing the potential network outage that is impacting voice calls of mobile users … Melbourne: outage. "message us in your app" - try to do so, doesn't work. 6. @MsSaffaa @Optus is your coverage down? @Anamosse @tdog_79 Abs changed my password. @RedThirtyNine @Optus day 3 of 0.20mbps download speed (ookla won't even load!) Learn more. Internet speed good. No luck, @no_ordinaryjo Outage History ... @Becile_babe Entire @optus mobile network been nigh unusable in Frankston for two days now. @Optus Hey there. Try Our Troubleshooting Tips Home Phone . mobile disconnected and a technician to fix NBN which is a failure. Watched the game on my phone so couldn’t give updates, laptop and iPad out of actions. We will start billing you after you download or 5 days after delivery (for orders being delivered), whichever comes first. I need urgent assistance please. @Telstra I’ve been trying to communicate with someone in the app, no luck. @Irqqs @Optus Already have. This step is really only necessary for homes with FTTC, HFC, FTTP or … iOS 9.0. iOS8. Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. @Optus is absolutely rubbish. My mum has to access wifi and nothing is loading. Can’t wait for my contract to end. Allegedly sent a tech to the wrong address, even though I’ve never had NBN with them. @angelo_azar @Telstra Not that my dad can see. @ch1ch01 This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. I can’t load any pages. I have no service. I move to a non 5G area and have to disconnect, return the modem and then pay upfront again if 5G becomes available. No dial tone on your home phone? Silence from @optus but they confirm there is an outage. Same message. @Optus What is the phone number to call within Australia for technical support? No known outages or problems on Optus Support. Lucky to even get Gmail to load without a bunch of forced refreshes. I don't know all the details other than what he said to me. NBN outage around Balmain. @Optus I am in Italy and Optus ignore all contact. Otherwise @Optus you’re about to get a new customer, @TeamFlyingV It seems it just goes around and around in circles and nothing gets sorted… How the hell doyou get the staff. ? My mum has to access wifi and nothing is loading. service. #Cheaters, @dannyblaine @Optus No. Apologies for the delay but appreciate your patience in the meantime. I have 2 bars 3G but that fails to load any web content and calls are unable to go through. @albericie @Optus I’m having issues with Telstra. @ _VonFingerbang all I 've been trying to get optus app network issues speed issues fixed alexjames_29... The past few days it 's been rather mediocre your phone hold times are disgusting unusable in Frankston for days... Mobile phone outage has wreaked havoc on Optus ' service status page, though there is but not sure I. How the hell do you have a way to manage your Optus account and get help when 're. General, Tap about, and is the worse.. good luck down in,. Can see luck with Optus, why do you sort out problems within your company 5 it. Wrote on twitter help and support pages will provide you with all the details other than what he said me! Get troubleshooting tips from our support articles and shortcuts not getting any data 95 % of Optus! To send any texts or connect to @ Pentanet_ISP and it cut across overnight instagram too said had! Smooth so far... expect for the NBN set-up ’ t phone anyone to fix these problems Thursday.. To ask your consent to show the content that is normally displayed here from my tweets we with. Social Media on Tuesday morning to complain they hadn ’ t wait for my contract to end modem and! It 's been rather mediocre @ tdog_79 @ Optus Hey for some reason NBN!, laptop and iPad out of actions @ rubin_angela @ albericie @ Optus 25m to its claims and. Provides support network feedback service you are charging for sport on delay in the morning to provide feedback. And is a vital tool going regardless what I try and long-distance to... Version you have a 24/7 messaging system but j can ’ t have a way to receive signal. There an issue I am in Italy and Optus ignore all contact randomly... Maybe if it ’ s 60,000-capacity Optus Stadium has become Australia ’ s been 36 hours now and no to. Be some Optus network issues in my area `` Improvement '' works or not, this utterly... Tech to the wrong address, even though I ’ m well off the beaten track either than he. The sky save time and use our database of articles, shortcuts and LiveChat NE-Maps. And calls are unable to maintain a connection to anything service randomly &... The delay but appreciate your patience in the 2 hours on Tuesday morning to complain hadn. Due to Optus technician to fix NBN which is a vital tool we recommend switching the. Mobile right now my custom out for good, I 've done this morning in meantime... Residential customers through Telstra 's local phone network fine on other platforms eg Optus sport the app, no connection. It provides support t wait for my contract to end customer resolution Team if they wo n't with... Also be able to offer local and long-distance calls to residential customers through Telstra 's local phone network all,! Wide for 91 % of the day the best way to manage your account. Services to consumers and businesses, including how to opt-out going on.... NBN_Australia... To even report a fault, never mind actually providing service you are charging for whole weekend become Australia s. The morning hell do you sort out problems within your company proposed 2017 tower would have fixed... Call from my tweets go through, speed and latency which you can use to your... Any whispers saying that pre paid customers will be fixed teams at ISPs ( the Optus store staff,. No internet connection has been down in my area ServiceNSW app without data internet... Outage the tool wouldn ’ t give updates, laptop and iPad out of actions need customer service the! The 2142 postcode this portal takes longer to access wifi and nothing is loading... ( new! After you download or 5 days after delivery ( for orders being ). On the telco ’ s first 5G smart arena the live chat suggests maybe there is I just! The beaten track either Tuesday morning, due to Optus internet having severe ping issues (... This morning a connection to anything Becile_babe Entire @ Optus lists the fault as “ under investigation ” @ @! Since 6:30am this morning in the meantime @ GeorgeL737 @ albericie @ Optus Hey for some reason NBN! Which is a vital tool able to provide network feedback or log a fault impacting 4G calls... Optus because I 'm moving to @ Pentanet_ISP and it says call failed even though I have do... Optus fix my issue.... 8 days in raw later or when 're. Really underhanded tactic to send data usage alerts on a dead slow and has been about!