The voucher is valid for five years from issue date. However, they can travel into Dublin to attend essential on-site meetings, inductions and training. You can transfer for free onto any other easyJet flight within Europe up until September 2021. Travel Vouchers can only be redeemed in the currency of issue. If you have taken a voucher it cannot be converted to a cash refund in the event that your original flight subsequently does not operate. However, Ryanair is currently stating that requests for refunds will be placed in a queue until the COVID-19 emergency has passed. Voucher offer for cancelled flights or passengers who want to cancel their flight and have the following bookings; Further information on vouchers can be found here. Ryanair will notify customers of any changes in writing. From Monday 30 March 2020, Translink is taking further steps to protect customers and staff through the reduction of cash handling when buying tickets on board all bus and train services. Lesvos, Tinos, Serifos, Crete, Mykonos, Santorini and Zakynthos (Zante). Opt for a cash refund, however please note that this will take longer to complete due to the high number of inquiries we are dealing with. The view of the CAA is that Covid-19 is an ‘extraordinary circumstance’ and therefore the fixed sum compensation is not payable. This Refund, Credit Note can be used to book another holiday at a later date and, in, the meantime, it is protected by ABTA/ ATOL if your original booking, had that protection, so you would be reimbursed if the travel company, This protection will last until 31 July 2020 at the latest at which, point, if you have not used the Refund Credit Note to book another. If your trip has been cancelled because of the change in FCO advice: If possible, postpone your holiday or travel arrangements, don’t cancel: Further details on Refund Credit Notes are below: If your travel provider has said they will offer a cash refund: If you have a travel booking for later in the year: Whether you can recover your money and how depends on whether your trip is a package holiday or you booked separately flights and accommodation that combine to make up your holiday. If your flight has been cancelled Wizz Air advises that you will be offered the following options: For more coronavirus travel information visit the Wizzair website. Imtac runs a website called Accessible Travel NI, which lists information about accessible travel and transport in Northern Ireland. For the full of safety measures on-board, embarking/disembarking and at terminals, click here. Significant restrictions to Dial-a-Lift services are still in place. You can travel after the expiry date as long as the flight is booked before the expiry date. The new regulations will take effect from 4am on Saturday 15 August and anyone arriving after that time must self-isolate. Teesside-Belfast City increases to twice daily on weekdays from 5 October. If you do apply for a cash refund and there is a delay, The Consumer Council can help. Non-essential retail have not been allowed to open since 26 December. Common Travel Area rights can only be exercised by citizens of Ireland and the UK. You must complete the voucher application before your check-in deadline. Many airlines are saying that they are unable to process refunds within seven days and that consumers may have to wait a long time to get the refund. The Refund Credit Note must not include any other amount offered, Any such offers must be documented separately and are not covered, The Refund Credit Note must expressly identify the original booking, reference and attach a copy of the cancelled Booking Confirmation /. Travel to Ireland. If you are not happy with the airline’s response contact The Consumer Council. Travellers coming back into Northern Ireland from abroad will need to self-isolate for 14 days. Visit the. The CTA includes the following places, and only applies if you were there for 10 days or more: If you have been in the CTA for the last 10 days before entering Northern Ireland you do not need to complete the form or self-isolate. Further information on vouchers can be found. Image: Travelling to Ireland during the COVID-19 pandemic . Those self-isolating travellers will be allowed to exit self-isolation in order to leave Northern Ireland, if their stay is less than 10 days. If you wish to make a complaint about holidays you should contact them at Consumerline on  0300 123 6262 or email: consumerline@economy-ni.gov.uk. Expressway has suspended its service to Dublin Airport and Dublin city. Full voucher terms and conditions available here. You can use the CMA guidance to try to persuade the airline to refund you, or to persuade your credit or debit card provider to cover the cost of your flight. The wearing of face coverings on all dedicated school buses and public transport will be mandatory for all post-primary children from Monday 2 November. In Northern Ireland, there are no restrictions on travel. If you have booked a city trip in form of a package to a city to which access is restricted or where public life is subject to significant limitations (e.g. Loganair flights from City of Derry Airport to Glasgow recommenced on 6 July 2020. Yes, you can. Travellers returning from Singapore and Thailand do not have to quarantine if they arrived after 4am on 19 September. Flights to Dubrovnik and Split have been cancelled for the rest of Summer 2020. with your booking reference as the subject field. For more information on selling your caravan and removal from the park. All of the current restrictions will be in place until at least 6 February and will be reviewed on 21 January. If you made your booking via a tour operator, travel agent or OTA please contact them directly to get your voucher or refund. You can view this information by clicking here. You can also opt to buy a local SIM card so you can stay connected when you travel to Northern Ireland. The Department of Health has urged all care homes to facilitate such visits, but some in the sector have expressed concern about that due to the spread of the virus across NI. The voucher can only be used on easyJet.com using the same easyJet account as the original booking. However, it also needs to be considered that your part of the contract requires the payment of pitch fees and by not paying you could potentially be in breach of contract. However, this was never payable when the cancellation is due to ‘extraordinary circumstances’. All passengers who have arrived from Great Britain or South Africa since 8 December are advised to self isolate (stay in your room) for a period of 14 days following their arrival into Ireland. Flights and holidays to Budapest are suspended up to and including 25 November 2020. In order to redeem a voucher the person whose name is on the voucher must be a member of the party being booked. Further information is available here. The decision to introduce a quarantine period has been taken following medical and scientific advice. It depends what your reason for travelling to any of those other … For more information click, The airport has introduced new health and safety measures, for more information click. British Airways is offering passengers the following options: More information on your available options are available on British Airway's website. Two households can form a support bubble but they are limited to a maximum of 10 people, including children, at any one time. Belfast International Airport (BIA) is open and easyJet, Ryanair, Jet2.com and Wizz are now operating. Learn more here. However, travel insurance is not designed to cover ‘disinclination to travel’ where there is no specific Government restrictions or if the FCO advice against all but essential is removed. There will be no facility to provide change to the passenger. You should consider very carefully whether to accept an alternative booking or a voucher. Flights and holidays to Prague and Paris are suspended up to and including 23 November 2020. Aer Lingus has asked that consumers only contact their support teams directly if you're due to fly in the next 72 hours. The Consumer Council can help you with complaints about flights to and from Northern Ireland airports. These guidelines are designed to adhere to the Government guidelines and social distancing rules during the Covid-19 Pandemic, for the latest restrictions imposed by the UK Government. Currently the length of time airlines are taking to pay a refund varies but there is likely to be a considerable wait. No pre or post-funeral gatherings are permitted either and wakes cannot take place. For more information. If your flight has been cancelled you can rebook or apply for a voucher online. From 1 April 2020, some Community Transport providers are offering new Collection & Deliver and Transport services to both members and non-members during this time. Source: Loganair has recommenced their flights, for more information visit, Ryanair has recommenced their flights, for more information visit, Ryanair has resumed flights from 4 July 2020 with flights available two days per week. Is there any mention of what will happen if the airline becomes insolvent? If driving across the border, check that your vehicle insurance is valid and ensure that you have your driving licence with you. Click here for the latest restrictions imposed by the UK Government. Scottish airline Loganair has temporarily suspended some domestic routes due to the impact of the coronavirus. This will ensure the refund credit notes are protected if customers choose them over refunds and this move will mean customers are able to support the travel sector’s recovery from the pandemic by accepting a refund credit note.”, For those ATOL-protected holidaymakers whose trips have already been cancelled, this reform will give them the freedom to choose between a refund or a fully-protected refund credit note for use at a later date.”. you are due to travel between now and 31 August 2021 and you want to cancel your booking you can claim a voucher to the value of your booking, valid for travel until 30 April 2022. However, non-essential travel further than that is still not allowed. Flights and holidays to Faro have been suspended from 1 November 2020 to 11 February 2021. You will quickly receive your Visa in less than one day here in Northern Ireland with our Express Same-Day Service. Use. Coronavirus (COVID-19): travel advice for Northern Ireland travellers. A little forward planning will help you get the most out of your visit to Northern Ireland. More detailed information from ABTA on the current position with customers seeking refunds and with forward bookings is available on ABTA's website by clicking here. You should contact the park owner by phone or in writing at once and explain your situation. Caravan park owners can close sites and you must leave the park and can’t use your holiday caravan. Call us on 0800 121 6022 or email at contact@consumercouncil.org.uk. For more information visit the NIDirect website by clicking here. If you are occupying a holiday caravan and believe that you have a genuine reason, that falls within the government exemptions, as to why you are unable to return to your main home, you should contact the park owner by phone or in writing at once and explain your situation. Vulnerable children and children of key workers have access to schools for supervised learning. TUI holidays to Majorca, Malaga and Alicante are due to depart on or before 6 November 2020. Ryanair reserves the right to withdraw or amend these Terms of Use at its reasonable discretion. If you plan to travel to Northern Ireland, make sure you meet the entry/exit requirements for the United Kingdom. From 1 January 2021, EU pet travel rules will continue to apply to Northern Ireland. TUI will also give you a separate booking incentive up to 20% if your original booking was for a package holiday. If you are not happy with the airline’s response contact, Aer Lingus is operating flights from the Republic of Ireland to Great Britain in order to facilitate the repatriation of customers to Great Britain and those with connecting flights in Great Britain. EU citizens need a valid passport or national identity card to enter Ireland and Northern Ireland Brexit won't bring any changes to travel in 2020. Flights can only be rebooked up to 331 days in advance, so if you’re looking to fly after that, please wait until flights become available. .css-1xgx53b-Link{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:700;-webkit-text-decoration:none;text-decoration:none;color:#FFFFFF;}.css-1xgx53b-Link:hover,.css-1xgx53b-Link:focus{-webkit-text-decoration:underline;text-decoration:underline;}Read about our approach to external linking. Vouchers can only be redeemed against bookings in the currency of issue. However, people can still take exercise outdoors with one person from another household. Further information is available on the Association of British Insurers' website. EU nationals will continue to be able to travel to Northern Ireland using a valid passport or ID card until at least 2021. If, as well as seeking a refund of pitch fees, you were to give notice to the park owner to terminate your agreement, this would mean that you would lose your entitlement to keep your caravan on the park. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Northern Ireland-based bus firm Hannon Coach is running a reduced service on its Belfast to Glasgow route. The value of the Refund Credit Note must be equal in value to the. Amendments and cancellations of bookings for travel affected by Government imposed COVID-19 travel restrictions may be made in accordance with Steam Packet Company's Book with Confidence Commitment. Play parks and outdoor gyms will no longer be open. Belfast City Airport recommends that consumers check directly with their airline or travel agent for questions about their travel plans. Please see the timetables for journey details. you can amend your booking using the online Manage Booking option. Your new trip booked with your voucher must be fully completed by 30 April 2022 (departure and return). You can do this online in the ‘Manage my booking’ section of the Jet2 website. Flight only bookings can be exchanged for a voucher up to the close of check-in. The rest of Greece remains on the Travel Corridors exemption list. Use TUI's shop finder to get more information. For the latest travel information visit the Wizzair website. Virgin Atlantic states that if your flight has been cancelled your ticket will automatically be left open as credit for you to use any time up to 31 May 2022. The executive also has guidance which states that anyone travelling into Northern Ireland who plans to stay for at least 24 hours should self-isolate for 10 days. Once you have received you will need to contact TUI by telephone on 0203 451 2868 between 9am and 7pm from Monday to Friday to request a refund. Stena Line is waiving any fees for rebooking tickets for all destinations so that you can amend your travel as its suits you, if your circumstances change. If you already have a ticket you may be able to apply for a refund. Health Minister Robin Swann said people should behave as they did at the beginning of the first lockdown in March, cutting back on contact with others as much as possible. Do we need photo ID or any other kind of ID for the visit? They have been mandatory on public transport since July and in shops since August, with a limited number of exemptions. If you plan to leave and return to Ireland during your stay, you can request a Multiple Entry visa when you apply. IRELAND has released their list of safe countries which people can travel to this summer, but you will have to quarantine on arrival. It has also defined further what it constitutes as "essential travel", including for work and health reasons. However, many airlines have made arrangements to waive the usual fees if you want to rebook at a later date or they may be offering vouchers for use at a later date as an alternative. A new Southampton-Dublin service begins 23 October. Please note: All customer enquiries are via email only. It will manage the deliveries internally to ensure nothing is missed. You may incur cancellation charges or lose your, In the case of a package holiday, the EU Directive on Package Travel and Linked Travel Arrangements  (the Package Travel Regulations), the traveller can cancel the trip without penalty if there are “unavoidable and extraordinary circumstances occurring at the place of destination or its immediate vicinity. For further information on disruptions and refunds visit Ryanair's website. The executive says it is urging people to "work from home and stay at home" during the lockdown, and only go to their workplace if they cannot work from home. The tightest restrictions were in place for a week from 26 December, as non-essential retail closed and shops that can stay open shut by 20:00 GMT for the first week. The ferry terminal will be closed completely to the public and phones will be manned daily from 11am to 1pm by calling the usual RIFL number 02820769299 or email info@rathlinballycastleferry.com. Off-licences (including from bars) are permitted from 08:00 on Monday to Saturday, and from 10:00 on Sunday, until 20:00 on any day. Travelling to Ireland during the COVID-19 pandemic . A seating credit will be included in the value of your voucher. Aircoach's 705X (Dublin City – Belfast via Dublin Airport) is currently operating a reduced timetable. 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